Info Line Services


	Info Line is a free, comprehensive and confidential information and referral service available to connect people 24hrs every day to health and human services in Lane County. Phone and walk in assistance is available. Often people don't know what type of help they need - they are able to describe what is happening to them, but don't know how to find services that can help. Info Line I&R specialists help a caller clarify what they need and then find the best way to get help. Additionally Info Line specialists are trained to determine whether a caller may be eligible for other programs and get them to crisis services when needed. Most people can solve their problems and improve their lives when they have the appropriate information!

Info Line makes its database available to the public online, and in printed form as the four hundred fifty page Help - Human Services Directory, which includes six hundred fifty human service program descriptions plus an alpha and a subject index. It has annual sales of over seven hundred copies.

Additional specialized services include:

Eye Clinic registration:: People with no eye care insurance, income less than 150% of the poverty level and low savings can receive free eye exams and glasses through a program sponsored by the Eugene Optometric Society and White Bird Clinic. Registration for this program is done at the Info Line Desk.
Mail and Message Service:: Homeless individuals can receive mail and messages through the Info Line program.

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